Overview

What Are Tools?

Tools are feature-specific capabilities that can be activated for an agent in a space. They allow the agent to perform specialized tasks beyond its core language understanding. For example, an agent equipped with a web search tool can access live information from the internet when its built-in knowledge is insufficient. Other examples include tools for document search or database queries.

Tools can be triggered manually by the user or automatically by the agent. The agent primarily controls tool usage, deciding when and how to invoke tools — including calling multiple tools based on the context or on previous tool outputs. The admin defines which tools are available and sets the Selection Policy in the detailed configuration to control how each tool can be activated within a space.