Prospects, onboarding and offboarding

Every relationship moves through five stages, and you own each transition. Remy prepares; you confirm.

Register a prospect

"Register Maria Rossi as a prospect" - Remy checks for namesakes, creates her document folder (visible only to you) and her memory, mines whatever is already known in your mailbox, calendar, chats, the CRM and the public web, runs a first screening, seeds the KYC document checklist, and hands you:

• a Day 1 gap analysis - what is on file, what is missing, what blocks activation;

• a bundled document-request letter, ready to review;

• the link to her memory.

A prospect appears on the dashboard from that moment, with expected assets instead of assets held.

Onboard

"Start onboarding for Maria Rossi" - Remy re-runs the gap check against the documentation register, raises the request for what is still missing, and marks the memory onboarding. Monitors start running for her. File the documents she returns into her document folder; Remy records each one on the next run.

"Confirm Maria Rossi as a client" - once every Day 1 item is on file, Remy builds the hand-off pack (intake summary plus the collected documents), sets "client since" to today, and flips the marker to client. Your confirmation is the only sign-off; Remy never promotes a prospect on its own.

Need a populated intake form for your onboarding team? "Populate the intake form for Maria Rossi" builds it from the documents in her onboarding folder and lists exactly what remains missing.

Offboard

"Offboard Robert Smith" - Remy marks the memory offboarding, writes the case on the in-flight page and prepares one unsent draft with the firm's offboarding pack attached. "Mark Robert Smith offboarded" closes it. The memory is archived, never deleted: book-wide runs skip it, but you can still ask about him by name.

Source of wealth

"Prepare the source-of-wealth narrative for Maria Rossi" - a chronological narrative of wealth components built from her memory, with evidence coverage per component, reconciliation questions and a prioritised document gap list. It is a proposal until you confirm it, and never a KYC determination; the declaration itself stays mirrored from the KYC system.